Maintenance for peace of mind...

Most enterprises have large investments in IT assets that continue to provide business returns. These assets spread from legacy platforms and client-server systems, to more recent multi-tier or browser-based designs. However, enterprises constantly iterate and align their business and technology strategies amidst dynamic changing business scenario and technology trends. This strategic iteration challenges organizations to manage and support a broad IT applications, with a focus on leveraging existing IT assets.

Providing future direction and ownership is a key dimension of our ability to manage mission critical applications and software products for our clients. Over the last two decades, we have a strong history in managing and future-proofing large applications for various clients. Our approach to application management and support is based on stringent Service Level Agreements (SLA) that are frequently derived from the commitment of our clients to their customers.

Typical tasks in management and support of systems:

Business drivers for maintenance & support

• Corrective measures



• Adaptive enhancements



• Perfective (preventive) improvements

Technology drivers for maintenance & support

• First and second level support (24x7 if required)



• Scheduled background processes and jobs